Ask the StoryBots: Bo Tonies

Prompt Shipping and Professional Packing

We can offer a variety of shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff is highly trained to pack your goods exactly as per the specifications we offer. Prior to shipping the goods are carefully inspected and secured. We deliver to hundreds of thousands of customers each day across various countries. Our dedication to becoming the biggest online retailer worldwide is demonstrated by this. Warehouses and distribution centers can be located throughout Europe and the USA.

Note: Orders containing multiple items will have a different processing period for each item.

We will carefully examine all items ordered before shipping. The majority of orders are delivered within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

The inventory is always changing, and is not completely managed by us due to the involvement of several different parties, such as the factory and our warehouse. Stocks are subject to change at any time. You may not receive your order after the order has been made.

Our policy runs for 30 days. If it's been more 30 days since the date you bought the item and we're unable to offer you a full exchange or refund.

To be eligible for a return, your item must be in good condition and in the same state as you received it. The item should be in its original packaging.